Terms of service.

Effective Date: 12/1/25
Owner: Stellaterra Studio LLC
Website: www.stellaterrastudio.com

These Terms of Service outline the rules and conditions that apply when you use the Stellaterra Studio website (“Site”). By accessing or using the Site, you agree to these Terms. If you do not agree, please discontinue use of the Site.

1. Purpose of This Site

The Stellaterra Studio website provides general information about behavioral consultation, Medicaid Therapeutic Consultation (TC), parent coaching, educational programs, workshops, and related professional services. The content on this Site is for informational and educational purposes only and should not be interpreted as clinical, medical, legal, or emergency advice.

2. No Provider–Client Relationship

Using this Site, contacting Stellaterra Studio through the Site, or accessing free content does not create a client relationship.

A formal relationship is only established after:

  1. A consultation call or intake

  2. Completion of eligibility steps (for Medicaid TC, parent coaching, or consulting)

  3. A signed service agreement

  4. Confirmation of scheduling or authorization

Do not submit protected health information through general contact forms. Confidential information should only be submitted through HIPAA-compliant platforms provided by Stellaterra Studio.

3. Behavioral Health Scope and Disclaimer

Stellaterra Studio LLC provides services consistent with the scope of a Licensed Behavior Analyst in the Commonwealth of Virginia. The Site does not provide psychotherapy, counseling, crisis intervention, or emergency behavioral healthcare.

If you or someone else is experiencing a crisis, call 911 or your local emergency services immediately.

4. Children’s Privacy

This Site is not intended for use by children under age 13. Stellaterra Studio does not knowingly collect personal information from children through this Site.

5. Intellectual Property

All content on this Site is owned by Stellaterra Studio LLC. This includes:

  • Written content

  • Educational materials

  • Training resources

  • Program descriptions

  • Branding and logos

  • Website design and layout

You may not copy, distribute, or adapt any content without explicit written permission.

6. User Conduct

By using the Site, you agree not to:

  • Upload harmful, unlawful, or disruptive material

  • Attempt to access secure areas without authorization

  • Use the Site for fraudulent, unethical, or misleading purposes

  • Interfere with the Site’s functionality or security

Stellaterra Studio reserves the right to restrict access for users who violate these terms.

7. Third-Party Links

The Site may include links to external websites or tools. Stellaterra Studio is not responsible for the accuracy, safety, or content of third-party websites.

8. Scheduling, Payments, and Cancellations

Private consultation, parent coaching, workshops, and other services are subject to their own agreements. These agreements outline:

  • Fee structures

  • Payment expectations

  • Scheduling procedures

  • Cancellations and rescheduling

  • Communication expectations

  • Insurance or Medicaid-related processes when applicable

Website content does not override or replace the terms outlined in signed service agreements.

9. Refund Policy

Refunds apply only to private consultation or program services as specified in your service agreement. Generally:

  • Direct services are refundable only if noted in the service contract

  • Workshops or group programs may follow a separate refund timeline

  • Digital materials, if used, are typically non-refundable once delivered

  • Medicaid TC services follow applicable state regulations

All refund policies are governed by the specific agreement you sign before beginning services.

10. Disclaimers

The Site is provided “as is.” Stellaterra Studio LLC does not guarantee:

  • That the Site will be error-free

  • That information will always be current or complete

  • That the Site will operate without interruption

  • That the Site is free of viruses or harmful components

Use of the Site is at your own risk.

11. Limitation of Liability

To the fullest extent permitted by law, Stellaterra Studio LLC is not liable for any damages arising from:

  • Use of or inability to use the Site

  • Reliance on Site content

  • Third-party links

  • Unauthorized access to user information

  • Technical failures or errors

Your sole remedy is to discontinue use of the Site.

12. Privacy Policy

Use of this Site is governed by the Stellaterra Studio Privacy Policy, which explains:

  • What information is collected

  • How it is used

  • How it is stored and protected

  • Your choices regarding your information

[Insert Privacy Policy link]

13. Changes to Terms

Stellaterra Studio may update these Terms at any time. Updated terms take effect immediately once posted. Continued use of the Site indicates acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia. Disputes will be resolved in Virginia courts.

15. Contact Information

For questions regarding these Terms, contact:

Stellaterra Studio LLC
Email: hannah@stellaterrastudio.com
Location: Reston, Virginia