Privacy Policy

Stellaterra Studio

Effective Date: 12/1/25
Owner: Stellaterra Studio LLC
Website: www.stellaterrastudio.com

Stellaterra Studio LLC (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you have regarding your information.

By using this website (“Site”), you consent to the practices described in this policy.

1. Information We Collect

We collect two main categories of information:

A. Information You Voluntarily Provide

Examples include:

  • Name

  • Email address

  • Phone number

  • Messages you submit through the contact form

  • Information shared when requesting a consultation or signing up for a waitlist

  • Information submitted for newsletters or program announcements

Important:
Do not submit confidential or protected health information (PHI) through the Site’s general contact forms. PHI is only collected through HIPAA-secure systems provided directly to clients after intake.

B. Automatically Collected Information

To improve website performance and security, we may collect:

  • IP address

  • Browser type

  • Device type

  • Pages viewed

  • Time spent on the Site

  • Cookies or similar tracking technologies

This data does not identify you personally and is used for analytics and site functionality.

2. How We Use Your Information

We may use collected information to:

  • Respond to inquiries

  • Schedule consultations

  • Provide information about services or updates

  • Improve and maintain the Site

  • Analyze user trends and performance

  • Communicate administrative or service-related updates

  • Comply with legal or regulatory obligations

We do not sell, rent, or trade your information.

3. How We Protect Your Information

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access or disclosure.

Examples include:

  • Secure website hosting

  • Strong password and account protections

  • Limited access to data

  • Use of HIPAA-compliant platforms for all TC and coaching services

Please understand that no method of transmission over the internet is completely secure.

4. When We Share Information

We may share limited information with:

  • Service providers who help operate the Site (such as website hosting or email newsletter tools)

  • Legal authorities if required to comply with law, court order, or to protect rights and safety

  • Third-party analytics providers (e.g., Google Analytics) for performance insights

We do not sell personal information to any third party.

We do not share any protected health information through the Site. PHI is handled only through secure, designated platforms in accordance with applicable laws.

5. Cookies and Tracking Technologies

Cookies are small text files stored on your device. We may use cookies to:

  • Improve Site functionality

  • Analyze traffic

  • Remember preferences

You can manage cookie settings through your browser. Disabling cookies may affect Site performance.

6. Email and Communication Preferences

If you join a mailing list or request updates, you may receive:

  • Practice announcements

  • Program or workshop information

  • Educational content

  • Administrative messages

You can unsubscribe at any time by clicking the “unsubscribe” link or contacting us directly.

7. Links to Other Websites

The Site may contain links to external websites or services. We are not responsible for the privacy practices, content, or security of those third-party sites. Review their privacy policies separately.

8. Children’s Privacy

This Site is not directed toward children under 13. We do not knowingly collect personal information from children. PHI for minors receiving services is collected only through secure clinical systems after a formal service agreement.

9. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold

  • Request corrections to inaccurate information

  • Request deletion of your information

  • Opt out of certain communications

  • Request details about how your data is used

To exercise any of these rights, contact us at the email below.

10. Data Retention

We retain information only as long as necessary for:

  • Responding to inquiries

  • Providing services you have requested

  • Legal, regulatory, or professional obligations

Service-related records follow Medicaid or clinical retention requirements when applicable.

11. HIPAA Notice

Stellaterra Studio LLC follows all applicable HIPAA regulations for services that involve protected health information. The general Site is not intended for transmitting PHI. Clients receiving Medicaid TC or private consultation receive a separate HIPAA Notice of Privacy Practices that governs clinical information.

12. Changes to This Policy

We may update this Privacy Policy occasionally. Updates take effect when posted. Your continued use of the Site after changes indicates acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact:

Stellaterra Studio LLC
Email: hannah@stellaterrastudio.com

Location: Reston, Virginia